Everything people ask before booking

$35–$40 per hour, depending on the type of work. Regular maintenance cleaning sits at the lower end. Deep cleans, post-renovation work and organizing sessions sit at the upper end because they are slower and harder on supplies. You get an hour range in writing before anything is booked.

Because a flat rate only works if every house is the same, and they are not. Hourly means you are not subsidising someone else’s larger home, and it means Stephanie is not rushing the last two rooms to protect a quote she got wrong. The hour range is agreed up front, so you still know what to expect.

White Rock and South Surrey, plus the surrounding Semiahmoo Peninsula. No travel charge inside those areas. If you are a little further out, call and ask — it depends on the day.

Stephanie Wideski does. She owns and operates the business, so the person who quotes your home is the person running the work and answering for it. On larger jobs she occasionally brings a second pair of hands, and you will know in advance who that is.

Yes, everything comes with her, including a vacuum. If you would rather she used your products — a specific floor cleaner, something for a sensitivity in the house, anything for a pet — leave it out and that is what gets used.

No. Most clients are at work. A key, a lockbox code or a garage code all work fine, and whatever you choose is agreed in writing before the first visit.

Pets are not a problem, and plenty of clients have them. Tell Stephanie about anything she should know ahead of time — a dog who needs the gate shut, a cat who bolts, a product you would rather she skipped around the food bowls.

E-transfer after the visit is the simplest and what most clients use. Cash is fine too. Recurring clients get invoiced on a schedule that suits them.

Twenty-four hours notice and there is no charge. Less than that and the booked time is hard to fill, so it gets billed at the usual rate. Illness and genuine emergencies are treated as exactly that.

Dishes and a load of laundry during a visit, yes, if you want the time spent that way. Interior windows are part of a deep clean. Exterior windows above the ground floor need proper equipment and are better handled by a window company.

Anything needing a licence or specialised gear: mould remediation, carpet steam cleaning, exterior windows at height, biohazard cleanup, pest work and hoarding situations. Stephanie will say so up front and can usually recommend someone local.